Sales Condition

Conditions of sale


1 – Booking and buying
2 – Retail price
3 – Terms of payment
4 – Delivery of goods and shipping costs
5 – Import and Customs duty
6 – Right to withdraw
7 – Applicable law
8 – Warranties


1 – Booking and buying


To buy articles from the e-shop, the Customer must go to the dedicated area of the website (Shop). Each article for sale is accompanied by a photograph, a description and the price. It is possible to select and book the individual items proposed. Simply indicate the quantity and confirm, having chosen any variants, to include the article in the cart. It is possible to add, delete or confirm all bookings made up to this time. To confirm an order, the Customer must complete the personal identification procedure:
- if already registered, this can be performed by e-mail address and password.
- users who are not yet registered will have to register, by providing all the data requested.
The purchase will only be understood as complete for www.vegaholstershop.com when it has sent e-mail or fax confirmation using the "order confirmation form". In the event of even temporary unavailability of one or more products, the Customer will be informed about order progress by e-mail or fax.

2 – Retail price

For each article the unitary price is expressed in US Dollar ($), net of shipment costs.

3 – Terms of Payment

The Customer may pay for purchases in the following ways:
a. Credit cards belonging to the following circuits: VISA, MASTERCARD, VISA ELECTRON by PAYPAL
b. PAY PAL.

4 – Delivery of goods and shipment expenses

All the articles ordered by the Customer and confirmed by www.vegaholstershop.com, in the “Your order confirmation" will be sent by Express Courier to the delivery address indicated by the Customer. The customer will be asked to contribute to the costs, which will be shown on “Your order confirmation” depending on the country the order is to be sent to. Articles will only be sent after total order payment has been regularly registered and confirmed at www.vegaholstershop.com

5 - Import and customs duty

Products to be delivered to non-EU countries may be subject to import and/or customs duty, depending on the type of product and the destination country. We cannot predict whether any or what costs may be charged to clear the goods through customs.
For more information, please contact your own national customs office.
Nonetheless, any costs relating to import and/or customs duty are to be paid by the client.

6 – Right to withdrawal

The Customer enjoys a right to withdrawal, which he may exercise, without having to justify the reasons, within a term of 14 (fourteen) working days starting from the day the ordered goods are received. Notification to exercise the right to withdrawal may be given within the term indicated above, by fax or e-mail. The shipment expenses for return of the goods will be at the Customer’s full expense. In order for the withdrawal right to be exercised, goods must be returned intact, in their original packaging, in a perfect state and subject to agreement with www.vegaholstershop.com. The goods must be sent back with an insured parcel sent carriage free; no parcel sent for payment on delivery or at the addressee’s expense will be collected by www.vegaholstershop.com. Reimbursement of the price invoiced for the returned goods will be made by a payment to the Customer’s bank account within 30 days from receipt of the returned goods. Goods returned incomplete, spoilt, damaged or soiled due to the Customer’s fault will not be reimbursed, nor will they in any case lead to the payment of credit equal to the price of the article initially ordered.

7 – Applicable law

All contracts concluded are intended as stipulated in Italy and are governed by Italian Law.

8 -  Warranties

Warranty: With this guarantee, www.vegaholstershop.com guarantees the consumer against defects and compliance in materials and workmanship for a period of 2 years from the date of purchase of the product. If during this period of guarantee the product proves defective product compliance www.vegaholstershop.com authorized dealers will provide a repair or (at the discretion of www.vegaholstershop.com) replace the product or its defective parts upon the terms of the conditions set out below, with no charge for the costs labor and for the materials used. www.vegaholstershop.com reserves the right (at its discretion) to repair or replace defective products with new products, color and the same or higher, if the original is no longer available.
Conditions: This guarantee will be granted only if the product does not comply will be presented, along with proof of purchase (sales receipt and / or invoice). www.vegaholstershop.com reserves the right to refuse warranty repair in the absence of these documents, or in the event that the information contained herein is incomplete or illegible.

The customer must declare in written form to Vega Holster the presence of the defect and the product must return with prior factory authorization to Vega Holster warehouse or where Vega Holster will indicate.

Returned goods won’t be accepted without previously agreement with Vega Holster.

Warranty won’t cover:

- damages caused during the transport
- damages caused by misuse or careless use
- damages caused by non-fulfilment of Vega Holster instructions about use, care and maintenance of the products
- damages to a product caused by modifications or changes made by the customer or third
party without written authorization of Vega Holster.
- Damages due to wear and tear

There’s no warranty about colors, sizes, dimensions correspondence.

VH won’t be responsible for any damages coming from products’s defaults.

In any case Vega Holster won’t be responsible for any direct, indirect or consequential damages as for example accidents or loss due to customer’s inactivity.